Notebook labs billing
Overview
CloudPe Notebooks bills in INR. Classroom labs use a monthly seat subscription per lab. The individual hub bills active notebook hours and storage GB-hours from the same prepaid wallet. Your dashboard, usage views and invoices show Notebook line items when billing is live for your organisation.
Configured example rates for IN-WEST3 (your dashboard may show different values if prices change):
| Charge | Rate (INR) |
|---|---|
| Seat small / medium / large (classroom, per seat-hour in the plan) | 0.60 / 1.12 / 2.20 per seat-hour, billed as a monthly seat subscription upfront from the prepaid wallet |
| Individual hub small / medium / large (per active hour) | 3 / 6 / 10 per hour |
| Storage (classroom and individual) | 0.008493 per GB-hour |
Always confirm current prices on the lab create flow, usage pages and invoices.
Before you start
- Classroom lab create requires a billable organisation with enough balance or credit for a new subscription.
- Individual hub requires prepaid wallet balance above zero at sign-in and throughout the session.
Steps
Classroom seat subscription
- When you Create a classroom lab, CloudPe opens a NOTEBOOK_LAB seat subscription for that lab's plan and seat count.
- The subscription is charged monthly in advance from the organisation prepaid wallet (proportional to seats and plan tier).
- Storage for each active member is metered at 0.008493 INR per GB-hour on personal volumes (10 GiB included per person on classroom labs).
- While the subscription is healthy, the lab stays active and members can spawn servers.
- If the subscription lapses or the organisation cannot pay, the lab moves to a suspended state and spawns are blocked until billing is fixed.
Individual hourly and storage
- Each running individual server accrues hourly charges for its size from the wallet you selected at consent.
- Storage accrues per GB-hour even when the server is stopped.
- When the wallet reaches zero, CloudPe stops the notebook on the next check.
Where charges appear
- Invoices — Notebook-related lines on your organisation invoices.
- Usage / spend — Notebook usage and unbilled totals in the billing areas of the dashboard (wording may vary by org type).
- Lab detail — Running sessions may show a Running cost column while servers are active.
Delete a classroom lab
- Deleting a lab cancels its seat subscription.
- CloudPe refunds unused prepaid subscription time on a prorated basis to the wallet when applicable.
- Member servers, storage and lab access are torn down; roster rows are removed.
Deleting an individual hub lab follows the regional individual hub lifecycle; storage dormancy rules still apply.
Troubleshooting
Lab suspended but subscription looks paid — Open a support ticket with lab id and invoice id.
Unexpected Notebook lines — Match invoice period to active labs and individual sessions in usage.
Cannot create a lab — Wallet or quota may block billable create; see Notebook labs troubleshooting.